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3.1 This online store delivers products to customers in the United Kingdom only. We do not fulfil international orders.

3.2 We make every effort to deliver goods within the estimated timescales. However, delays are occasionally inevitable due to unforeseen factors. Gift & Bows shall be under no liability for any delay or failure to deliver the products within estimated timescales.

3.3 Risk of loss and damage of products passes to you when the products are delivered or on the date of first attempted delivery by our courier company.

3.4 We will replace items if the loss is determined to be our fault. We will dispatch all replacement items within 2-4 business days but shipping times are estimates, not guarantees.